Location, SE-60242 Norrköping, Sweden
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sales@connecttv.net

FAQ

Get Leads, Educate, Inform & Sell With Your Own TV Channel, Live-Streaming and Video-On-Demand

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HOW DO I KNOW WHAT WILL BE MY BANDWIDTH COST?

Bandwidth cost is generally calculated on the total file size of a video being played back. An avg SD movie will consume a bandwidth of about 500 MB.

 

WHAT ALL DOES PLAN PRICING REALLY INCLUDE?

Option 1 pricing includes set-up, storage, hosting on the cloud, bandwidth, security & CDN.

Option 2 pricing includes website, apps, set-up, storage, hosting on the cloud, bandwidth, security & CDN.

DO YOU PROVIDE MOBILE OR TV APPS?

Yes,  Option 2 comes with support for Mobile and TV Apps.  ConnectTV.net will build, and deploy these on respective app stores under your name.

Please contact us for more info on additional costing for Mobile / TV Apps.

 

DO I HAVE TO PAY EXTRA FOR TECH SUPPORT AND MAINTENANCE?

No, all plans includes Tech Support, Product updates and regular Maintenance so that you don’t need to worry about anything once you launch!

ARE THERE ANY HIDDEN CHARGES OR TAXES? WILL I HAVE TO PAY MORE AT THE END OF THE BILLING CYCLE?

All plans includes all the charges currently; you will be required to pay additional fees only if you exceed the bandwidth as per our pricing table and any storage charges if applicable. Local taxes if applicable in your country / regions are to be paid by you directly to your respective tax authorities. Any customizations requests are chargeable separately, for which you will receive a detailed quote before any work starts and is billed to you.

 

DO YOU SUPPORT CUSTOMIZATIONS? WHAT IF I WANT TO INTEGRATE MY OWN PAYMENT GATEWAY OR CDN?

You can request for a custom integration with your favorite Payment Gateway or CDN provider, our team will give you a detail quote for the same and integrate it upon your approval.

 

WHAT PAYMENT METHODS DO YOU SUPPORT?

ConnectTV.net supports all leading credit and debit cards, in case you want to make payments via any alternate methods, you can speak with us and request for PayPal or Wire Transfer Details.